It is our company policy to maintain continuity of care, as much as possible, for all clients. Typically, one aide is assigned to provide all care hours M – F, unless care requires a split day and evening shift, where 2 primary aides are assigned.  For 24 hour cases or hospice cases, a team of angels is assigned to meet the care giving needs and our CSC team works to develop a set care team, weekly schedule.

Additionally, all of our clients have a primary aide or care team, however they understand that AngelCare will provide back up coverage, to cover staff vacations, illnesses and other circumstances.